

FAQs


Frequently Asked Questions
SidelinER® PRO 7x14 - 7' x 14' x 7' SidelinER® PRO 5x12 - 5' x 12' x 7'
Yes. You have complete control of customization. Choose from six cover colors, and add branding with removable branded panels.
Please submit vector-based images for printing. Common vector files are .eps, .psd, .ai, .pdf, .svg. Kinematic Company assumes each customer possesses full rights to use their logo when sent to us for printing. We cannot be held liable for misuse of branding.
An unlimited number of renderings is available, but additional fees will apply beginning with the fourth version.
SidelinER® cannot be returned after 30 days of purchase.
Based on availability, the turnaround time for SidelinER® is approximately 2 weeks after order.
Branded Panels: Wash on the gentle cycle in cold water. Tumble dry on low heat.
DO NOT DRY CLEAN.
Cover: Use soap and water or a light detergent to hand wash.
DO NOT PUT COVER THROUGH THE WASH OR DRY CLEAN.
All shipments will be shipped via FedEx Ground unless otherwise requested by the customer.
Yes, Kinematic Products are available via Medco, Henry Schein, Alert Services, Collins Sports Medicine, Sales720, Dragon Seats.
We do offer volume discount pricing for orders of 10 or more. Please contact us for more information.
SidelinER® covers are water-resistant. While others in the shelter industry claim to be waterproof, all fabrics will absorb some moisture when under prolonged exposure to heavy rains. We using DWR coated fabrics and bonded threads in all seams to help your cover stand up to the elements.
SidelinER® covers and panels are not meant to be stored or transported while on the frame. Be sure to remove your SidelinER® cover before storage in order to decrease the risk of damage.
No. If your SidelinER® is used during rainy weather or heavy morning dew, it should be set up on the next sunny day to dry out. Storing wet fabrics in an enclosed container for an extended period of time will cause it to mildew.
Two sand bags are included with each SidelinER® to secure your unit. Instructions for placing those can be found in the Set Up Instructions on our Customer Service page.
